Privacy Policy

1. Overview

This policy explains what information we collect when you use Animater, how we use it, and your rights regarding your data. Animater is a desktop app that runs on your own machine and connects to an AI agent you already use, so a lot of your activity never reaches our servers. We respect your privacy and aim to be transparent about what does.

2. Information We Collect

We collect the following types of information:

• Account information — your name and email address when you sign up
• Payment information — processed securely by Stripe. We do not store your card numbers or bank details.
• Usage data — credits consumed, features used, and app events (for example: the app started, sign-in finished, an agent was set up, an editor action ran and how long it took, an export finished or failed). App events never contain your requests or your videos, but some carry a short error message. With them come an install id (a random number made by the app, linked to your account once you sign in), the app version and your operating system
• How you found us — if you visit our website, your browser keeps a note of the site and page you first arrived from, the campaign tags and referral code in that page's address, how many times you visited, and when and from which page you downloaded the app. It stays in your browser until you sign in to the app; then it is linked to your install so we can see which pages and campaigns lead to people using Animater.
• Session logs — a record of each request you give the agent inside Animater and what followed: your request, the steps the agent took (shortened), its replies, the animation code it produced, three small still images of each video you export, and any errors. Before anything is sent, your machine removes the keys and tokens it can recognise, and your computer's username from file paths. This catches common formats, not every possible one, so please don't paste secrets into requests. Logs are stored privately. You can turn session logs off in the app under Account → Session logs; app events continue.

3. How We Use Your Information

We use your information to:

• Provide and operate the Animater service
• Process your subscription payments
• Send you important updates about your account or the service
• Improve and develop new features
• Prevent abuse and maintain security

We don't sell your personal information to third parties. We don't send marketing emails unless you opt in.

4. Your AI Agent (Bring Your Own)

Animater works by connecting to an AI coding agent you already use — such as Claude Code, Codex, or Cursor — running under your own account on your own machine.

• Your agent runs under your own account — when you ask your agent to build or edit a video, your prompts and the agent's replies are sent directly from your machine to that agent and its AI provider (for example, Anthropic or OpenAI) under your own account and that provider's privacy policy. The material you then work with — captured pages, your scenes, and generated media — is stored on our servers to provide the service (see sections 5 and 6).
• We don't ask for your keys — Animater does not ask for or store your agent's API keys or credentials. If one appears in a session log, we try to remove it before it is sent.
• Your agent talks to its provider directly — the conversation between you and your agent isn't routed through us. Unless you turn session logs off, a scrubbed copy of each request and the agent's steps is sent to us afterwards (see section 2).

5. Capturing Pages & Designs

To animate a real product, Animater can capture a web page or a Figma design and turn it into a project:

• Website capture — when you point Animater at a URL, our servers load that page (its text, images, and layout structure) and convert it into an animation project. We only capture the specific page you ask us to.
• Chrome extension (optional) — for pages that need it, an optional browser extension can capture the page you're viewing and send it to our servers. It only sends data when you explicitly click "Capture" — it doesn't run in the background or collect your browsing history.
• Figma plugin — the Figma plugin reads the design elements you select and sends them to our servers in the same way.
• Temporary import codes — a short-lived, single-use code links a capture to your account and expires within minutes.

6. Data on Your Device

Because Animater runs on your computer, your projects, scenes, and exported videos are created and stored locally on your machine. Some features — such as page capture and certain rendering — use our servers, but your working files stay on your device unless you choose to export or sync them. The app also periodically checks for updates, which involves a simple version request to our servers, and sends the app events and session logs described in section 2 (with session logs on, those include three small stills of each exported video; the video itself stays on your device).

7. Third-Party Services

We use trusted third-party services to operate Animater. Each has their own privacy practices:

• Your AI agent's provider (e.g. Anthropic, OpenAI) — processes the prompts and content you send through your own agent, under your account
• Stripe — payment processing
• Convex — database and backend infrastructure
• Cloudflare — file storage (R2), including session logs
• Telegram — delivers our own team's alerts when something goes wrong for a user; an alert carries the user's name, email domain and a short description of the problem
• Authentication provider — secure sign-in

8. Data Retention

We keep your data for as long as your account is active and as needed to provide the service. Session logs are deleted automatically after 90 days. Data stored locally on your device is under your control — you can delete it from your machine at any time. If you want the data we hold deleted, including session logs, contact us and we'll process your request within 30 days.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Export your data in a portable format

To exercise any of these rights, contact us at the email below.

10. Cookies

We use minimal, functional cookies for authentication and user preferences. We do not use advertising trackers or third-party analytics cookies.

11. Security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS) and secure authentication. However, no system is completely secure, and we cannot guarantee absolute security.

12. Children

Animater is not intended for users under the age of 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us.

13. Changes to This Policy

We may update this privacy policy from time to time. If we make significant changes, we'll notify you through the service or by email. The "Last updated" date at the top reflects the most recent revision.

14. Contact

Privacy questions? Reach out to us at support@animater.ai.